Skip to main content

An unforgettable help

There was a quality issue with one product. The customer asked me to come and segregate the products in their line. As a supplier, we always treat the customer as God. I immediately ran to the Customer plant with two quality inspectors with me to segregate the material. The procedure for segregation was not easy. First of all, I informed the customer about our visit so that they can arrange our entry at the gate. We entered the premises. There were a lot of approvals required to segregate the material. Till that time we were just waiting outside of the office. Once permission was done, we entered the plant. The material was arranged. We started segregation. It was summer. We were feeling like we were burning in the chamber. In that, every manager of the different department of customer started questioning about the generation of the defect. Some even shouted that because of our product, there was serious concern on the line of assembly of products. As it was our fault, I kept quiet while they were shouting & saying all the bad words. I informed them that analysis of the issue was going on at our plant and the issue would never repeat. We all were under tremendous stress. We were even not allowed to sit there. We all had started sweating and almost wet. After working sometime, there was lunchtime. All of us were hungry. There was a canteen at the customer end but we were required to purchase the coupons. I just verified my wallet and found that I had forgotten to bring enough cash for the coupon. I was with inspectors who were hungry too and they were needed to work another 4hours. It was my responsibility to arrange food for them. I started got sweating. To whom I should ask money. I was a supplier and it was our fault for the quality issue. The customer was upset and angry. I had enough money for two of my inspectors. But I was required to skip the food. I sent them for lunch. I was just waiting there on the premises. There was a customer (Supplier quality executive) on the same premises. He asked me about my lunch. I told him, “I don’t want to have lunch.” He insisted, “Come with me. We will go together.” Now I was required to tell the truth as I could not say no to him. Finally, I told him, “The fact is I forgot to bring cash. And no other option is here to purchase coupon.” I felt embarrassed to tell this to him. But he was very cool and kind. He just took out his wallet and gave me 500bucks and said “Don’t worry. Come, have lunch.” It was a very much embarrassing situation. But sometimes life teaches us to bow down to someone and leave aside our ego. Need teaches you to be on the ground and shows you the way to surpass it. The next day only I returned the money to him. But we cannot return the favor or help of somebody by any means. It remains attached with us for a lifetime.
Labels:

Comments

Post a Comment

Popular posts from this blog

Humanity Pays Off

It was just another day. After a very hectic workload in the company, I was very much tired. At that time there were mobiles but not with common people. The Internet had started its influence and was capturing human beings like the British had captured India in history. Being an engineer, now I think you waste half of your youth life just thinking of job search, job change over, and its frustration. Unknowingly I started my journey on the same path.  Having tired though, I went to café… no..no not café coffee day. I went to an internet cafe to search and apply for jobs. This had become my daily routine to go to a cyber café and search for a job.  One fortunate day, I got a call for an interview. It was in some area in Pimpri Chinchwad. I was needed to go by city bus. As usual, I lied to my boss and got leave for health reasons. I went for the interview and it was good. But they told me that they will inform me results in one or two days. I was hopeful. With lots of th...
14 comments
Read more

A Cunning Soul

Once upon a time, there was a jungle. A deer couple lived in the jungle. It had two kids.  However, one was a fawn and the other was a fox cub. The event occurred in such a way that this fox was orphaned only during its birth. So it was raised solely by the dear pair.  These kids were now adults, and the deer had fawns and the fox had fox cubs.  They were staying together. Playing together, exploring the jungle together.  They believed they were all members of the same animal species.  In one incident, lions killed all the fathers of the family.  Only the grandmother deer, the fox mother, the deer mother, and all the fawns & cubs remained in the family.  Tiger believed that, given the current situation, he could easily capture the family's young fawns & cubs. But looking at the mother’s aggressiveness, the tiger went back. He got afraid of them. But now he decided that he should break the family first. Then he plotted a wolf to support the fox ...
1 comment
Read more

Sacrifice

Human life is incomplete without sacrifice. But if we have no other option than to sacrifice something is not actually a sacrifice. It is called helplessness. It has an altogether different system. Also, sacrifice is always to give something and not taking out the life of anybody or anything. When we have lots of options by which we can possess more than what we have or there is no need to donate something to somebody but still if we sacrifice or donate for someone’s betterment is actually a sacrifice.  As human beings, we live in society. So it is our duty to donate what society needed. This donation can be small or big but it should be as per society’s requirement.   Donation by pure heart gives the best result in terms of real happiness and inner peace.  Suppose you are walking on the road with a vegan sandwich in hand. And you see a very poor small orphan boy, very hungry crying for food, ask you the sandwich. You already had food. But you have taken ...
Post a Comment
Read more